395bet's Terms and Conditions — Complete Terms of Use

395bet (hereinafter referred to as "we", "us", or "the Platform") is an international-standard online gaming and Sports Betting platform operating in Bangladesh. By accessing or using the 395bet.onl website, including any of its sub-domains or mobile interfaces, you (hereinafter referred to as "Member", "User", or "you") agree to be bound by these Terms and Conditions.

The following key terms used in this document are defined below for clarity:

• Platform: 395bet's website, mobile site, and all associated digital services.
• Member: Any individual who has registered on 395bet and holds an active account.
• Bet: Participating with real money in any game or sports event.
• Wallet: The balance held in a member's 395bet account.
• Bonus: Additional credits or rewards granted by 395bet.
• KYC: Know Your Customer — the identity verification process.

395bet is licensed under an international gaming authority. All our operations are conducted in accordance with international standards and regulations. We believe transparency is the foundation of genuine trust, which is why our Terms and Conditions are presented in clear, straightforward language.

To register and use our services on 395bet, you must meet the following eligibility requirements:

• You must be at least 18 (eighteen) years of age.
• You must register under your own identity and solely for your own use.
• Each person may only register one account. If multiple accounts are found linked to the same individual, all of them will be permanently closed.
• All information provided at registration must be fully accurate and truthful.
• If you reside in a country or region where online gaming is prohibited, you are not permitted to use 395bet.
• Your account may not be used on behalf of or for the benefit of any third party.

At registration, you must provide a valid mobile number, email address, and national ID number. 395bet may request additional documents for KYC verification at any time. Withdrawals may be restricted until verification is complete.

Choose a strong password at registration and never share it with anyone. Account security is entirely the member's responsibility. If you suspect unauthorized access to your account, contact the 395bet support team immediately.

The following rules apply to the management of your 395bet account:

• Your account login credentials (username and password) must be kept strictly confidential.
• It is your responsibility to keep the personal information stored in your account up to date.
• You are solely responsible for all activities carried out from your account.
• Transferring or selling your account to another person is strictly prohibited.
• Accounts that have been inactive for an extended period may be temporarily locked.

395bet reserves the right to temporarily suspend any account for the purpose of investigating suspected suspicious activity. During the investigation, the member concerned will be required to provide any necessary information and supporting documents.

The following terms and conditions apply to all financial transactions on 395bet:

• The minimum deposit amount is BDT 100 (one hundred taka).
• Deposits can be made via bKash, Nagad, and Rocket.
• Deposits are usually credited to your wallet instantly; in the event of a technical issue, it may take up to 15 minutes.
• The minimum withdrawal amount is BDT 500.
• Withdrawals are typically processed within 30 minutes; during peak periods, this may take up to 24 hours.
• Withdrawals can only be processed to the same payment method used for the original deposit.
• Large withdrawal requests may be held pending until KYC verification is complete.

395bet ensures that all payment transactions are secured with 256-bit SSL encryption. Your banking information is never shared with any third party. Our 24/7 support team is always on hand to assist with any payment-related issues.

395bet offers a variety of bonuses and promotions. Each bonus carries its own specific terms, but the general rules are outlined below:

• The welcome bonus is available to new members only and can be claimed once at the time of the first deposit.
• To withdraw bonus funds, you must meet the specified wagering requirements (typically 5 to 20 times the bonus amount).
• Each bonus has a fixed claim window. Once that period expires, the bonus is automatically cancelled.
• Attempting to claim the same bonus more than once will be considered bonus abuse.
• The referral bonus only applies when the referred person is a genuinely new member.
• 395bet reserves the right to suspend or terminate any account found to have abused a bonus.

395bet reserves the right to modify, cancel, or add new conditions to any promotion at any time. In the event of any dispute regarding bonuses, the decision of 395bet shall be considered final.

General rules for betting and gaming on 395bet:

• Once a bet is confirmed, it cannot be changed or cancelled (except in specific circumstances).
• If a technical error affects the outcome of a bet, 395bet reserves the right to void that bet.
• 395bet is not liable for any losses resulting from connection interruptions during live betting.
• If a Sports Betting event is cancelled, the stake for that bet will be refunded.
• If an error is found in the odds setting, the affected bet may be voided.
• Betting limits are set individually for each game and event.

All games and Sports Betting on 395bet operate using RNG (Random Number Generator) technology or internationally recognized methods. All outcomes are completely impartial and not predetermined.

395bet believes gaming should be purely for entertainment. We encourage all our members to play responsibly. To support this, 395bet provides the following tools and features:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Automatic betting suspension after losses reach a specified amount.
• Session Break: Place your account on a temporary break for a set period.
• Self-Exclusion: Deactivate your account for a set period or permanently.
• Reality Check: Review your play time and spending at regular intervals.

If you feel that you or someone you know may have a problem with gaming addiction, contact the 395bet support team immediately or visit our Responsible Gaming page for more information.

For more details, visit our Responsible Gaming Visit the page.

Protecting your personal information is our top priority at 395bet. The information you provide at registration is used for the following purposes:

• Account verification and management.
• Payment processing and fraud prevention.
• Providing customer support.
• Fulfilling legal obligations.
• Security monitoring and audits.

Your personal information is never sold to any third party. Data is not shared except where required by legal obligation or government directive.

The following activities are strictly prohibited on the 395bet platform:

• Attempting unauthorized access to another member's account.
• Using bots, scripts, or automated software to place bets.
• Creating multiple accounts to exploit bonus offers.
• Colluding with other members to artificially manipulate outcomes.
• Money laundering or transacting with funds from illegal sources.
• Exploiting any platform vulnerability or bug to gain an unfair advantage.
• Harassing other members or using inappropriate language.
• Operating an account under a false identity.

395bet may suspend or permanently close your account for any of the following reasons:

• Violation of any provision of these Terms and Conditions.
• Failure to complete KYC verification or submission of false information.
• Suspicion of money laundering or fraud.
• At your own request.
• Extended inactivity (more than 12 months).

You may close your account at any time by contacting the 395bet support team. Please ensure you withdraw any remaining valid balance before your account is closed.

If you have a dispute with 395bet, please follow the steps below:

• Step 1: Start by contacting the support team via live chat. Most issues are resolved at this stage.
• Step 2: If your issue is not resolved via live chat, please submit a detailed complaint by email.
• Step 3: 395bet will send a formal response within 7 business days of receiving your email.
• Step 4: If you are not satisfied with the response, you may escalate the matter to an international gaming arbitration board.

395bet always follows a fair and transparent process in resolving disputes. Our goal is to address every member's concern quickly and effectively.

395bet reserves the right to modify these Terms and Conditions, in part or in full, at any time. Members will be given at least 7 days' notice before any changes take effect.

Continued use of the platform after any changes take effect will be considered acceptance of the updated terms. If you do not agree to the new terms, you will have the option to close your account.

These Terms and Conditions are drawn up in accordance with international gaming law, and international law shall apply to the resolution of all disputes. The English version of this document shall be considered the authoritative version.