395bet Privacy Policy — Our Commitment to Protecting Your Data

Welcome to 395bet. Our Privacy Policy explains how we collect, use, and protect your personal information. We believe privacy is a fundamental right, and respecting that right is central to everything 395bet does.

This Privacy Policy applies to the following:

• All members using the 395bet website and mobile app.
• Individuals in the process of registering an account.
• Anyone playing games or placing bets on our platform.
• Anyone who contacts Customer Support.
• Individuals participating in our promotional activities.

395bet complies with international data protection laws and regulations. Our Privacy Policy is reviewed regularly and updated as needed. The latest version is always available on this page.

To deliver our services, 395bet collects certain necessary information. This falls into two categories — information you provide directly and information collected automatically.

Information Provided Directly:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Residential address and country.
• National ID or passport number (for KYC verification).
• Payment method details (bKash, Nagad, or Rocket number).
• Login credentials (stored in encrypted form).

Automatically Collected Information:

• IP address and device information.
• Browser type and operating system.
• Site access times and session duration.
• Pages visited and click activity.
• Gaming history and betting patterns.
• Transaction history and amounts.

395bet uses the data we collect solely for its stated purposes. We never use your information for any other purpose without your consent.

Your data may also be used for the following purposes:

• Managing bonuses and promotions.
• Sending important account-related notifications.
• Anti-money laundering and fraud detection.
• Reporting to regulatory authorities.
• Service improvement and analytics.

395bet never sells your personal information to third parties. However, limited data may be shared in certain specific circumstances:

• Payment Providers: Only the information necessary to process transactions with payment providers such as bKash, Nagad, and Rocket.
• Law Enforcement: In response to a court order or lawful government directive.
• Regulatory Authority: To meet licensing obligations.
• Security Partners: Specialist agencies engaged in fraud detection and prevention.

All third parties with whom data is shared are bound by our strict data protection agreements and may only use the information for specified purposes.

395bet uses industry-leading security measures to protect your data. Our security infrastructure consists of the following layers:

• SSL/TLS Encryption: All data exchanged between you and our servers is protected via 256-bit encryption.
• Database Encryption: All sensitive data stored on our servers is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Firewall & DDoS Protection: Prevention of unauthorized access and cyberattacks.
• 24/7 Security Monitoring: 24/7 system monitoring and detection of suspicious activity.
• Regular Security Audits: Independent security audits conducted by third parties.

The 395bet website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of cookies we use:

• Essential Cookies: Required to keep the site running and maintain your login session. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Helps analyze and improve site usage.
• Security Cookies: Used to prevent fraud and unauthorized access.

You can delete or disable non-essential cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some features on the site.

As a registered member of 395bet, you have the following rights over your personal data:

• Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restriction of Processing: The right to request that we limit how we process your data in certain circumstances.
• Right to Data Portability: The right to receive your data in a structured, portable format.
• Right to Object: The right to object to the processing of your data for specific purposes.

Please note that some information may not be possible to delete due to legal obligations or legitimate interests. In such cases, we will explain the reasons in detail.

395bet does not retain your personal data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

395bet is an 18+ platform. We do not knowingly collect data from anyone under the age of 18. Age verification is mandatory during the registration process.

• Date of birth is verified at the time of registration.
• Age is confirmed through the KYC process.
• If we discover that an account belongs to a minor, it will be closed immediately.
• Suspicious account activity is monitored.

395bet may update or revise this Privacy Policy from time to time. When changes are made, you will be notified in the following ways:

• A new version will be published on this page and the "Last Updated" date will be changed accordingly.
• For significant changes, a notification will be sent to your registered email.
• Continued use of the site after any changes takes effect will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the website.
• Response Time: Typically within 24 to 48 hours.

Our data protection team takes all concerns seriously and is committed to resolving them promptly.